Find guidance on taking portrait photos, checking official specifications, exporting files, and managing your purchases.
For the cleanest photo results, stand facing a bright, even light source without cast shadows across your face. Keep a neutral facial expression with both eyes open and mouth closed. Stand in front of a plain background if possible.
Before exporting, always tap into the document detail card to confirm physical measurements (such as 2×2 inches or 35×45 mm) and required head height ratios.
Use the printable sheet export option to lay out multiple copies on a standard 4×6 inch canvas. When sending to a printer or photo kiosk, use matching paper and print at actual size without resizing. Measure the printed photo before submitting it.
Because all transactions are processed securely through Apple StoreKit, subscription renewals, cancellations, and refunds are managed directly by Apple. Visit reportaproblem.apple.com with your Apple ID receipt to request a refund.
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